Within Australia

Shipping times within Australia vary based on the selected service:

• Express Delivery: Items are delivered within 1-2 business days, depending on the destination.
• Standard Delivery: Items are delivered within 3-5 business days, depending on the destination.

Please note that these are general estimates and actual delivery times may vary based on factors such as destination, order processing times, and service availability.

Worldwide

Shipping times for international deliveries vary based on the selected service and destination. Here's an overview of typical delivery options:

• Standard International Delivery: Delivery times can range from 3 to 10 business days, depending on the destination.

Please note that these are general estimates, and actual delivery times may vary based on factors such as customs processing, destination country regulations, and service availability.

Eligibility for Return or Exchange:

• Items must be unworn, unwashed, and free of any damage.
• Hygiene liners and tags must still be in place and intact.

Timeframe:

• Returns or exchanges must be initiated within 30 days of receiving your purchase.

Return Process:

1. Complete your return via this link.

Exclusions:

• Sale items.

At Blue Apparel, you have 30 days from the date you receive your purchase to initiate a return or exchange. To be eligible, items must be unworn, unwashed, and free of any damage, with hygiene liners and tags still in place and intact. Please note that sale items and gift cards are not eligible for returns or exchanges.

To start a return or exchange, click here.

At Blue Apparel, we are committed to ensuring that all our products meet high-quality standards. If you receive a faulty item, we are here to help.

 Eligibility for Faulty Product Returns

You are entitled to a replacement, repair, or refund under Australian Consumer Law (ACL) if the product you received:

• Is defective or has a manufacturing fault.
• Is significantly different from its description or sample.
• Is unfit for its intended purpose.
• Is unsafe to use.

This applies regardless of whether the item was purchased at full price or on sale.

Return Process

If you believe your product is faulty, please go through our returns portal here.

 Resolution Options

If the product is confirmed to have a major fault, you can choose one of the following remedies:

Refund: The full amount paid will be refunded to your original payment method.

Replacement: A replacement product of the same type will be provided (if available).

Shipping Costs

For confirmed faulty products, Blue Apparel will cover the cost of return shipping or provide a prepaid shipping label.

Exclusions

Faulty product returns do not cover:

Damage caused by misuse, neglect, or improper care.

Faults disclosed at the time of purchase (e.g., sale items with visible defects).

Contact Us

If you have any questions about returning a faulty product, please email us at kate@blueapparel.store. We’re here to assist you.

The product is crafted from a blend of 85% recycled nylon and 15% spandex.

Recycled Nylon: This sustainable material is derived from post-consumer waste, such as discarded fabrics and industrial plastic, reducing environmental impact. Recycled nylon maintains the durability and strength of virgin nylon, making it suitable for various applications.

Spandex: Also known as elastane or Lycra, spandex is renowned for its exceptional elasticity, providing garments with a comfortable, form-fitting stretch. It enhances the fabric's flexibility and resilience, ensuring garments retain their shape and offer freedom of movement.

This combination results in a fabric that is both durable and flexible, making it ideal for swimwear.

Care instructions

• Washing: Machine wash in cold water on a gentle cycle.
• Drying: Air dry by laying flat; avoid tumble drying to prevent damage.
• Ironing: If necessary, iron on a low heat setting.
• Bleaching: Do not bleach.
• Dry Cleaning: Avoid dry cleaning.

Following these steps will help maintain the quality and longevity of your garment.